Wenflyinfo@wenfly.lvBook your tripBlogLogin / Signupwenfly
From: Riga (RIX)
After: 15 Nov 2026
For: 7 nights
Travellers: 2 Adults
MERSOY EXCLUSIVE RESORT 4*

MERSOY EXCLUSIVE RESORT 4*

The Mersoy Exclusive Resort offers a mixed experience for guests. While the location and staff receive praise, significant issues with cleanliness and food quality detract from the overall experience. The hotel is best suited for those who prioritize location and are willing to dine outside. Guests seeking a clean and well-maintained environment may want to consider other options. Overall, improvements in room conditions and dining options could enhance guest satisfaction.

Tripadvisor
3.7 Very good (1216 reviews)
MERSOY EXCLUSIVE RESORT 4*

MERSOY EXCLUSIVE RESORT 4*

The Mersoy Exclusive Resort offers a mixed experience for guests. While the location and staff receive praise, significant issues with cleanliness and food quality detract from the overall experience. The hotel is best suited for those who prioritize location and are willing to dine outside. Guests seeking a clean and well-maintained environment may want to consider other options. Overall, improvements in room conditions and dining options could enhance guest satisfaction.

Tripadvisor
3.7 Very good (1216 reviews)

At a glance

  • City View, Mountain View

About

The Mersoy Exclusive Resort Family welcomes you to İçmeler/Marmaris, where the lush green forest meets the azure sea. Located in the heart of town, our hotel is just 200 meters from İçmeler's famed beach, a short walk from shops, boutiques, restaurants, and bars. Our hotel offers standard rooms as well as Family rooms. For exploring further afield, a minibus stop conveniently located in front of the hotel offers frequent service to Marmaris, just 7 km away. Dalaman Airport is 95 km from the hotel.

MERSOY EXCLUSIVE RESORT 4*
Beach200 m
Town centre300 m
Check-in / check-out16:00 / 12:15
Renovated2019

Why MERSOY EXCLUSIVE RESORT 4*?

Location

Guests appreciated the hotel's location, which is just a five-minute walk to the beach. The proximity to Icmeler's attractions made it convenient for guests to explore the area. Many found the surrounding area to be vibrant and enjoyable, enhancing their overall holiday experience.

Staff

The staff at the hotel were frequently praised for their friendliness and helpfulness. Guests noted that the staff made efforts to accommodate their needs and were generally approachable. This positive interaction with the staff was a highlight for many visitors.

Common criticisms

Cleanliness

Many guests reported issues with cleanliness throughout the hotel. Rooms were described as outdated and unclean, with specific mentions of dirty floors, mirrors, and windows. One guest noted, "The hotel is nothing like the photos. The rooms are outdated and look unclean."

Food

The quality of the food was a major concern for guests, with many opting to eat outside the hotel despite having all-inclusive packages. The limited selection and poor quality of meals, particularly breakfast, were frequently mentioned. A guest stated, "The food was rubbish so we had to eat out most of the time."

Room Conditions

Guests often found the rooms to be in poor condition, with broken furniture and malfunctioning amenities. Issues such as broken doors, missing fridges, and kettles were common complaints. One review highlighted, "First room door was broken. Second room poo on sheets and rotten fruit on the side."

What Guests Loved

  • Close to beach
  • Convenient location
  • Friendly staff
  • Helpful staff

Common criticisms

  • Cleanliness
  • Food
  • Room Conditions

Rooms & Comfort

Double Room, Land View

Up to 3 guests

  • Bathroom
  • Shower
  • Bathtub
  • Minibar
  • Balcony
  • Wi-fi

Double Room, Land View, Single Use

Up to 2 guests

  • Wi-fi
  • Room size (sqm)

Family Room Standard

Up to 4 guests

  • Internet access
  • Safe
  • Living room
  • Number of bedrooms

Category scores

Location4.4
Sleep Quality3.8
Rooms3.5
Service3.7
Value3.6
Cleanliness3.8

Facilities

Facilities

  • 24-hour reception
  • 24-hour security
  • Bellboy service
  • Bicycle hire serviceFee
  • Car hireFee
  • Car park
  • Currency exchange facilities
  • Dining area
  • Garden
  • Hotel safe
  • Laundry serviceFee
  • Lift access
  • Luggage room
  • Medical serviceFee
  • Multilingual staff
  • ShopFee
  • Smoke detector
  • Sun terrace
  • Terrace
  • Wheelchair-accessible
  • Wi-fi

Catering

  • Air conditioning in Restaurant
  • Bar
  • Highchairs
  • Non-smoking area
  • Restaurant
  • Smoking area

Entertainment

  • Children’s swimming area
  • Sun loungers

Health

  • Hairdressing salonFee
  • MassageFee
  • SaunaFee
  • Spa centreFee
  • Spa treatmentsFee
  • Steam bathFee
  • Turkish bath (hamam)

Things to keep in mind

  • Flight information required
  • Identification card at arrival
  • LGTBIQ friendly
  • Minimum check-in age
  • No hen/stag or any other parties allowed

Location

Learn more on Tripadvisor
Pay deposit to secure your booking Wenfly Trust