Room, One Bedroom, One Bathroom
- Bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
About
Our facility is located in Uçhisar, which is the highest point of Cappadocia. We have a total of 14 rooms with views of Uçhisar castle, Güvercinlik valley and Erciyes mountain. There is a cute cafe in the trees and a snake bar where you can enjoy the view in our facility. You can smoke your hookah in our cafe accompanied by bird sounds or spend nice hours overlooking the landscape with live music on our terrace in the afternoon.
Photos
Why PHOENIX SUN HOTEL 4*?
Location
Guests appreciated the hotel's location in Gumbet, which is convenient for exploring the area. It offers easy access to local attractions and the beach. Despite some issues, the location remains a positive aspect for many visitors.
Facilities
The hotel offers a wide range of facilities including a pool, spa, and kids activities. Guests enjoyed the variety of amenities available, such as the poolside bar and the outdoor dining area. These facilities provide entertainment and relaxation options for families and solo travelers alike.
Common criticisms
Cleanliness
Many guests reported significant cleanliness issues throughout their stay. Rooms were described as dirty, with stained mattresses and mold in the bathrooms. One guest mentioned, "Dirty rotten filthy hell hole, not even a complimentary drink upon arrival or a welcome." ("Dirty rotten filthy hell hole, not even a complimentary drink upon arrival or a welcome.")
Staff
The staff received numerous complaints for being rude and unhelpful. Guests noted difficulties in communication, with staff often shrugging off concerns. One review stated, "Staff very rude, drinks watered down, location ok." ("Staff very rude, drinks watered down, location ok.")
Food
The food quality was heavily criticized, with guests describing it as cold and lacking variety. There were complaints about the absence of basic amenities like a toaster and English tea. One guest remarked, "Food a zero rating, staff very rude, drinks watered down." ("Food a zero rating, staff very rude, drinks watered down.")
What Guests Loved
Convenient location Easy access to attractions Variety of facilities Pool and spa Kids activities Poolside bar Outdoor dining
Common criticisms
Cleanliness Staff Food
Rooms & Comfort
Classic Room
- Bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
Standard Room
- Bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
Standard Room
- Bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
Superior Room
- Bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
Superior Room
- Bathroom
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
Room, Two Beds
- Bathroom
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Individually adjustable air conditioning
Category scores
Location4.1
Sleep Quality3.2
Rooms3.1
Service3.7
Value3.5
Cleanliness3.1
Facilities
Facilities
24-hour reception 24-hour security Car park Concierge Dining area Electric kettle Garden Hotel safe Launderette Laundry service Local and international calls Luggage room Multilingual staff Room service Smoke detector Terrace Towels and bed linen Wi-fi Wired Internet
Catering
Breakfast room Non-smoking area Restaurant Smoking area
Location
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