Double Room, Land View
- Hairdryer
- Bathtub
- Shower
- Library
- Game room
- Towels and bed linen at surcharge
About
Ideally located in the prime touristic area of Alanya, Hotel Grand Kaptan promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Hotel Grand Kaptan. Each guestroom is elegantly furnished and equipped with handy amenities. Enjoy the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, outdoor pool, before retiring to your room for a well-deserved rest. Convenience and comfort makes Hotel Grand Kaptan the perfect choice for your stay in Alanya.
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Why Grand Kaptan 5*?
Friendly, Attentive Staff
Many guests single out the staff as the highlight of their stay, describing them as warm, helpful and going out of their way to make holidays feel personal rather than impersonal mass-tourism service.
Food And All-inclusive Offering
Reviewers frequently praise the variety and freshness of the buffet, the daily tandoor-baked bread and gözleme, seafood on fish day, and the quality of included drinks, though some call the choice a bit repetitive over longer stays.
Beach, Pools And Spa
The private beach with its pier, the outdoor pools with water slides, and the spa/massage treatments are consistently mentioned as strong points, with several guests calling their massages a highlight of the trip.
Location Near Alanya Center
Guests appreciate being close enough to Alanya's old town and promenade to visit easily, especially via the hotel's free shuttle bus, while still being in a calmer area than the city center.
Common criticisms
Illness/food Safety Concerns
A number of reviewers reported stomach illness, food poisoning or rotavirus-type symptoms during their stay, and some described the hotel's response to these complaints as dismissive, though other guests said they ate the same food with no issues.
Dated Rooms And Small Bathrooms
Several guests describe the property and rooms as feeling old-fashioned or worn, with complaints about small bathrooms, hard beds, lack of power sockets, and slow lifts for the hotel's size.
Crowding And Space
Because the hotel sits on a fairly compact plot, some guests felt the pool areas and restaurant became crowded at peak times, and a few noted the main restaurant lacks air conditioning, making mealtimes uncomfortable in hot weather.
Inconsistent Entertainment/wifi
A minority of reviews mention weak evening entertainment and wifi that only works in the lobby or requires payment, despite the all-inclusive package.
What Guests Loved
Friendly staff Good food variety Private beach and pools Spa and massages Convenient location
Common criticisms
Illness/food Safety Concerns Dated Rooms And Small Bathrooms Crowding And Space Inconsistent Entertainment/wifi
Rooms & Comfort
Double Room, Side Sea View
- Electric Kettle
- Housekeeping
- Number of bedrooms
- Room size (sqm)
- Satellite TV
- Slippers
Double Standard Room
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
Double Room, Land View, Single Use
- Balcony
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
Double Room, Side Sea View, Single Use
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
Facilities
Facilities
24-hour reception 24-hour security Air conditioning in public areas Airport ShuttleFee Babysitting service Bellboy service Bicycle hire service Bicycle storage Car hire Car parkFee Clothes dryer Concierge Currency exchange facilities Electric kettle Garden Gym Hotel safeFee Laundry service Library Lift access Local and international calls Luggage room Medical service Mobile phone coverage Multilingual staff Newspapers Private beach area Room service Secure parking Shop Smoke detector Sun terrace Supermarket Terrace Towels and bed linen Wheelchair-accessible Wi-fiFee
Catering
Air conditioning in Restaurant Bar Café Highchairs Non-smoking area Poolside snack bar Restaurant Smoking area
Entertainment
Children playground Children’s swimming area Entertainment programme for adults Entertainment programme for children Game room Kids’ club Outdoor freshwater pool Parasols Pub Sun loungers TV lounge WaterSlides
Health
Hairdressing salon Hot tub MassageFee SaunaFee Spa centre Spa treatments Steam bath Turkish bath (hamam)
Sports
Aerobics Banana boatingFee Beach volleyball BilliardsFee Cycling / mountain bikingFee DivingFee Fitness Jet skiFee Motor board rideFee Table tennis WaterskiingFee
Things to keep in mind
Non-smoking establishment
Location
Pay deposit to secure your booking 