Double Economy Room
- Wi-fi
- Minibar
- 220V power supply
- Number of bedrooms
- Telephone in the bathroom
- Safe
About
Built in 2015, this sophisticated hotel in Alanya offers 302 comfortable rooms, perfect for unwinding. Guests can enjoy Wi-Fi throughout the property, a 24-hour reception, on-site parking, and a convenient transfer service. Business facilities are available for corporate travelers, while leisure guests can take advantage of the hotel's wellness center and diverse entertainment and sports activities. Please note, cots are not available and pets are not allowed. Some services may incur additional charges.
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Why Sunstar Resort Hotel 5*?
Beach Access And Pools
Guests appreciate the direct, easy route to the private beach area and the pool zone with sunbeds, and families like that a tunnel/overpass lets them reach the sea without crossing a road.
Kids' Club And Animation Team
The entertainment and animation staff are frequently singled out by name as a highlight, and the mini-club, playground and waterslides keep children entertained throughout the day.
Friendly Front-line Staff
Several reviewers highlight specific reception and animation staff as helpful and warm, even when other parts of the stay disappointed them.
Spa And Turkish Bath
The wellness centre, sauna and hammam are called out as a genuine highlight, with guests praising the professionalism of the masseurs.
Common criticisms
Food Quality And Hygiene
A recurring and serious complaint is cold, repetitive or poorly labelled buffet food, with multiple guests reporting undercooked items, stomach illness, or finding insects in dishes.
Not Feeling Like A Genuine 5-star
Many travelers who have stayed at other 5-star Alanya resorts say the rooms, minibar stocking and overall finish felt basic and did not match the star rating or price expectations.
Hidden Extra Charges
Guests frequently mention being asked to pay extra for things they expected to be included, such as towels, drinks and certain spa or activity services, undermining the all-inclusive value.
Language Barrier And Inconsistent Service
Communication in English is described as difficult with much of the staff, and service quality is reported as inconsistent, ranging from friendly to unhelpful during the same stay.
Room Cleanliness And Noise
Some guests report dirty pillows, hair in the bathroom, dated furnishings and poor soundproofing, with noise from music or neighboring rooms being a common gripe.
What Guests Loved
Beach and pool access Kids' club and animation Friendly key staff Spa and hammam
Common criticisms
Food Quality And Hygiene Not Feeling Like A Genuine 5-star Hidden Extra Charges Language Barrier And Inconsistent Service Room Cleanliness And Noise
Rooms & Comfort
Double Room, Side Sea View
- Hairdryer
- Telephone in the bathroom
- Housekeeping
- Number of bedrooms
- Satellite TV
- Smoking rooms
Double Room for Single Use, Economy
- Wake-up service
- Wheelchair-accessible
- Balcony
- Safe
- Minibar
- Telephone in the bathroom
Double Room, Side Sea View, Single Use
- 220V power supply
- Telephone in the bathroom
- Number of bedrooms
- Smoking rooms
- Extra beds on demand
- Wake-up service
Double Room, Single Use, Promo
- 220V power supply
- Number of bedrooms
- Telephone in the bathroom
- Minibar
- Safe
- Wake-up service
Family Room, Connecting Room
- Smoke detector
- Bathroom
- Shower
- Hairdryer
- TV
- Minibar
Facilities
Facilities
24-hour reception 24-hour security Babysitting serviceFee Bellboy service Car park Garden Shop Smoke detector Sun terrace Supermarket Transfer service Wi-fi
Catering
Bar Poolside snack bar Restaurant
Entertainment
Children playground Children’s swimming area Game room Kids’ club Nightclub Outdoor freshwater pool Parasols Sun loungers WaterSlidesFee
Health
Hairdressing salon Massage Sauna Turkish bath (hamam)
Sports
Banana boating Beach volleyball Billiards Canoeing Darts Diving Fitness Jet ski Motor board ride Surfing
Location
Pay deposit to secure your booking 