About
Masks are mandatory in public areas. Fever over 37.5°C requires rest and recheck; over 38°C, health services are notified. Dispose of masks and gloves in medical waste bins. Follow distancing markers and use hand sanitizers. Report symptoms and isolate if needed. Temperature checks and travel history required at entry. Rooms and luggage are disinfected. Social distancing applies in common areas. Staff trained in hygiene, and single-use amenities provided. Thank you for your cooperation.
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Why PALM WINGS EPHESUS HOTEL 5*?
Staff
Guests consistently praised the friendliness and helpfulness of the staff. Many mentioned how the staff went above and beyond to ensure a pleasant stay. One guest noted, "Rose and all of the staff have been so friendly and helpful, it’s our first time in this hotel and couldn’t recommend it more for families."
Cleanliness
The hotel is frequently described as very clean, with staff quickly addressing any messes or spills. Rooms are noted for their cleanliness and spaciousness, with one guest highlighting their "beautiful clean and spacious room on the 12th floor with amazing views over the resort and sea."
Entertainment
The entertainment team received high praise for their engaging and professional shows. Guests appreciated the variety of activities available, with one family noting the entertainment exceeded their expectations. "Great professional shows, in house shows, karaoke, DJ sets in the grounds," were some of the highlights mentioned.
Common criticisms
Medical Services
Some guests found the medical services lacking, particularly when minor issues arose. One guest mentioned their daughter had a stomach issue and the hotel doctor could only advise a hospital visit, which seemed excessive. "Unfortunately they couldn't offer her anything and just advised that she went to the hospital," they noted.
Insects
Guests eating outside noted the presence of wasps and hornets, which could be bothersome. While the hotel provided trays with burning coffee granules to deter insects, their effectiveness was questioned. "If your eating outside then we found that your food will attract wasps and hornets," one guest observed.
What Guests Loved
Friendly staff Helpful staff Clean hotel Spacious rooms Engaging entertainment Variety of activities
Common criticisms
Medical Services Insects
Rooms & Comfort
Category scores
Facilities
Facilities
24-hour reception 24-hour security Air conditioning in public areas Babysitting serviceFee Bellboy service Car hireFee Car park Cloakroom Clothes dryer Currency exchange facilities Dining area Electric kettle Garden Grill/BBQ Gym Hotel safe Late Check-outFee LaunderetteFee Laundry serviceFee Library Lift access Local and international calls Luggage room Medical serviceFee Multilingual staff Newspapers Private beach area Private pool Room serviceFee Secure parking Shop Smoke detector Sun terrace Supermarket Terrace Valet parking Wheelchair-accessible Wi-fi
Catering
Air conditioning in Restaurant Banquet hall Bar Breakfast room Café Highchairs Non-smoking area Poolside snack bar Restaurant Show cooking Smoking area Swim-up bar
Entertainment
Children playground Children’s swimming area Entertainment programme for adults Entertainment programme for children Game room Indoor freshwater pool Kids’ club Nightclub Outdoor freshwater pool Parasols Pub Sun loungers Theatre / auditorium TV lounge WaterSlides
Health
Beauty salonFee Hairdressing salon MassageFee Sauna Spa centreFee Spa treatmentsFee Steam bath Turkish bath (hamam)
Sports
Aerobics Aqua fit Banana boatingFee Basketball Beach volleyball BilliardsFee Canoeing Darts DivingFee Fitness Jet skiFee Motor board rideFee Pedal boating Table tennis Tennis Volleyball WaterskiingFee
Things to keep in mind
Non-smoking establishment
Location
