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From: Riga (RIX)
After: 15 Nov 2026
For: 7 nights
Travellers: 2 Adults
ARES CITY HOTEL 3*

ARES CITY HOTEL 3*

Overall, the Ares City Hotel in Kemer falls short of expectations for a 3-star establishment. While the location and pool are appreciated, significant issues with cleanliness, staff service, and food quality overshadow these positives. The hotel seems best suited for those who prioritize location over amenities and are prepared for a basic experience. Guests frequently encountered unclean rooms and unresponsive staff, making it a challenging stay for many. For travelers seeking comfort and quality service, alternative accommodations may be more suitable.

Tripadvisor
2.7 Good (115 reviews)
ARES CITY HOTEL 3*

ARES CITY HOTEL 3*

Overall, the Ares City Hotel in Kemer falls short of expectations for a 3-star establishment. While the location and pool are appreciated, significant issues with cleanliness, staff service, and food quality overshadow these positives. The hotel seems best suited for those who prioritize location over amenities and are prepared for a basic experience. Guests frequently encountered unclean rooms and unresponsive staff, making it a challenging stay for many. For travelers seeking comfort and quality service, alternative accommodations may be more suitable.

Tripadvisor
2.7 Good (115 reviews)

At a glance

  • Budget

About

The hotel is located in the centre of resort and yet close to the beach, which is only 6 to 7 minutes' walk away. Within a short walk from the hotel, guests will find most local amenities, including shops, bars, restaurants and nightlife. Nearby places of interest include Kemer Open-Air Folk Museum (approximately 1. 5 km), the ruins of the ancient city of Phaselis (approximately 13 km) and Antalya Old Town and harbour (approximately 44 km away). Antalya Airport is approximately 59 km away from the hotel. This air-conditioned 3-star hotel was renovated in 2011, consists of a main building and an annexe and comprises a total of 73 rooms. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe, currency exchange and a TV lounge. It offers Internet access, and a laundry service is available for a fee. Those arriving by car may leave their vehicles in the hotel car park. All rooms are simply decorated and en suite with a shower and a hairdryer. Each room offers satellite/cable TV, safe (fees apply) and a mini fridge. Further standard features of accommodation units include individually regulated air conditioning and a balcony or terrace. The hotel has an outdoor swimming pool and children's swimming area, as well as a sun terrace with sun loungers and parasols laid out ready for use at the water's edge. Moreover, sun loungers and parasols are available for hire on the nearby pebble beach. eals are served in buffet form. Guests can enjoy a drink at the bar, and dine in the restaurant. All-inclusive packages are available.

ARES CITY HOTEL 3*
Beach600 m
Town centre200 m
Check-in / check-out14:00 / 11:00
Renovated2021

Why ARES CITY HOTEL 3*?

Location

The hotel is located in Kemer, which is a popular destination for tourists. Guests appreciated the proximity to the beach, allowing for easy access to seaside activities. The surrounding area offers a variety of local attractions and dining options. Despite the hotel's shortcomings, the location was a redeeming feature for some visitors.

Pool

The pool was one of the few highlights of the hotel, described as clean and refreshing. Guests found it to be a pleasant place to relax, especially given the lack of other entertainment options. "The pool was the only decent thing there," one guest noted, appreciating its cleanliness amidst other issues.

Common criticisms

Cleanliness

Many guests reported severe cleanliness issues throughout the hotel. Rooms were often found unclean upon arrival, with some guests encountering unflushed toilets and dirty showers. One guest mentioned, "The room hasn't been cleaned on my arrival... there was the lovely present of somebody's skid marks on the toilet bowl."

Staff

The staff received numerous complaints for being inattentive and unhelpful. Guests noted that requests for basic amenities like towels were ignored or met with dismissive responses. One review highlighted, "The young lad who checked us in was lounging in a comfy chair in the reception area still with his headphones on."

Food And Beverage

The food quality was consistently criticized, with guests describing it as basic and repetitive. The all-inclusive package was misleading, offering limited options and often running out of items. "The food was horrendous! Boiled chicken carcass every day," a guest lamented, highlighting the lack of variety and quality.

What Guests Loved

  • Great location
  • Close to beach
  • Nice pool

Common criticisms

  • Cleanliness
  • Staff
  • Food And Beverage

Rooms & Comfort

Standard Room

Up to 3 guests

  • Mini fridge
  • Hairdryer
  • Shower
  • Bathroom
  • Balcony
  • Wi-fi

Category scores

Location3.2
Sleep Quality2.2
Rooms2.0
Service2.3
Value2.2
Cleanliness1.8

Facilities

Facilities

  • 24-hour reception
  • Air conditioning in public areas
  • Garden
  • Hotel safe
  • Sun terrace
  • Wi-fiFee

Catering

  • Air conditioning in Restaurant
  • Bar
  • Non-smoking area
  • Restaurant

Entertainment

  • Children’s swimming area
  • Parasols
  • Sun loungers
  • TV lounge

Location

Learn more on Tripadvisor
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