About
This 5-floor hotel enjoys a great location across the road from Alanya's main beach, Cleopatra Beach. The centre of the holiday resort, with its many shops and restaurants, is roughly a 10- to 13-minute walk away, though there are also local amenities closer to the hotel. Public transport is available within 25 metres of the hotel and the main bus station is just 600 metres away. Antalya Airport is about 125 km away. Refurbished in the winter of 2011-12, this pleasant, air-conditioned city hotel offers 106 rooms. Guests are welcomed in the lobby, which offers 24-hour reception and 24-hour check-out services, as well as lift access to the upper floors. Additional amenities include a TV lounge, a terrace restaurant/bar with indoor and outdoor seating and a small snack bar on Cleopatra Beach. Internet access is available for a fee. Refurbished in 2012, the rooms feature modern furnishings and laminate parquet floors. All rooms are en suite and feature a shower and hairdryer, as well as a direct dial telephone, satellite TV and a hire safe. Additional amenities include a mini fridge, air conditioning, individually regulated heating and a balcony or terrace. The hotel has an outdoor swimming pool with separate children's swimming pool and sun-bathing terrace with sun loungers and parasols. The nearby sandy beach has a snack bar and sun loungers and parasols provided for an additional fee. A buffet breakfast is served each morning. Lunch and dinner can be enjoyed à la carte.
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Why CLEOPATRA GOLDEN BEACH HOTEL 4*?
Staff
Guests appreciated the friendly and hardworking staff at the hotel. Many noted that the staff went out of their way to ensure a pleasant stay. The manager was particularly praised for being helpful and attentive to guests' needs. "The staff was very friendly and hardworking," one guest mentioned.
Food
The food at the hotel was described as delicious and plentiful by several guests. The variety and quality of the meals were appreciated, especially the breakfast buffet. Guests enjoyed the range of options available, which catered to different tastes.
Common criticisms
Food Safety
Several guests raised concerns about food safety and hygiene standards at the hotel. There were reports of food being reused over several days, leading to health issues for some guests. One guest mentioned, "A hotel where food poisons people, literally," highlighting the severity of the issue. This led some guests to avoid eating at the hotel altogether, opting for nearby restaurants instead.
Room Conditions
Some guests felt that the rooms could be better maintained. Issues such as cleanliness and outdated facilities were mentioned. While the rooms were generally comfortable, improvements in maintenance and updates to the decor were suggested.
What Guests Loved
Friendly staff Hardworking staff Helpful manager Delicious food Plentiful meals Variety of options Quality breakfast buffet
Common criticisms
Food Safety Room Conditions
Rooms & Comfort
Category scores
Facilities
Facilities
24-hour reception Air conditioning in public areas Bellboy service Car park Clothes dryer Late Check-outFee Laundry service Lift access Luggage room Private beach area Room serviceFee Shop Smoke detector Sun terrace Wi-fi
Catering
Air conditioning in Restaurant Bar Non-smoking area Poolside snack bar Restaurant
Entertainment
Outdoor freshwater pool Parasols Sun loungers TV lounge
Location
