Double Standard Room
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Cot on demand
- Turndown service


Overall, the Club Tess Hotel has received overwhelmingly negative reviews from guests. The primary issues include poor cleanliness, subpar food quality, and unhelpful staff, particularly towards English-speaking guests. The hotel's location in Konakli is convenient, but the facilities do not meet the expectations set by the hotel's star rating. This hotel may be more suited for Russian-speaking guests, as they seem to receive better service. Potential visitors should carefully consider these reviews before booking, especially if they prioritize cleanliness and service quality.
Located in the heart of the city center, the Ess Hotel offers easy access to numerous attractions and public transportation options. This hotel features 29 comfortable accommodations and provides Wi-Fi in public areas. A 24/7 reception, accessible communal areas, on-site parking, and a convenient transfer service are also available. Some services may incur a fee.

The hotel is situated in Konakli, which is a convenient location for accessing local attractions. Guests appreciated the proximity to the beach, although the beach itself received mixed reviews. The surrounding area offers a variety of shops and dining options, though reaching them requires navigating a busy underpass.
The hotel offers a range of facilities including a pool, restaurant, and bar/lounge. Breakfast is included, and there is free internet available in the lobby. However, some guests noted that the pool area lacks sufficient sunbeds and umbrellas for all guests.
Many guests reported that the rooms were not cleaned regularly, with some stating they never received clean towels or bed linens during their stay. The presence of cockroaches and bedbugs was a frequent complaint. One guest mentioned, "The rooms are disgusting, never been cleaned properly in I don't know how long."
The food quality was a major issue, with guests describing it as repetitive and poorly prepared. Raw chicken and undercooked pancakes were specifically mentioned, leading to concerns about food safety. Drinks were often served in plastic cups and described as watered down.
Guests frequently criticized the staff for being rude and unhelpful, particularly towards English-speaking guests. Communication was difficult as few staff members spoke English, leading to misunderstandings and frustration. One guest noted, "The staff are rude if you're British, especially if you're Russian you get more respect."
