Double Room, Bunk Bed
- Balcony
- Housekeeping
- Smoke detector
- Room size (sqm)
- Satellite TV
- Slippers
About
Nestled in Mediterranean beauty, Crystal Family offers a memorable getaway for all ages. Enjoy a 150-meter Blue Flag beach, private pavilions, and water parks. Kids delight in Crispy Kids World with games and activities. Savor Turkish and global cuisine, and unwind at the spa with a jacuzzi and sauna. With all-day entertainment, evening shows, and sports like tennis and mini golf, the "Ultimate All-Inclusive" concept ensures a perfect vacation.
Photos
Why CRYSTAL FAMILY 5*?
Location
Guests appreciated the hotel's prime location by the Mediterranean, offering a beautiful 150-meter-long Blue Flag beach. The tranquil setting combined with easy access to the beach made it a favorite for families and beach lovers. Many guests found the proximity to the sea and the scenic views to be a highlight of their stay.
Facilities
The hotel boasts a wide range of facilities that cater to all ages, including multiple pools, a water park, and a well-equipped fitness center. Guests particularly enjoyed the variety of dining options and the vibrant entertainment programs. The spa and wellness center was also praised for its relaxing atmosphere and rejuvenating treatments.
Staff
Many guests found the staff to be friendly and attentive, contributing to a welcoming atmosphere. The animation team received special mention for their engaging activities and shows. One guest noted, 'I love hotel and Stefanoooo. Everything clean, everybody so lovely.' (I love hotel and Stefanoooo. Everything clean, everybody so lovely.)
Common criticisms
Room Quality
Some guests felt that the rooms were outdated and in need of renovation. Complaints included old furniture and decor that did not match the hotel's overall standard. One guest expressed dissatisfaction, stating, 'Old hotel, old rooms, so much money spent for it.' (Old hotel, old rooms, so much money spent for it.)
Service
Service quality was inconsistent, with some guests experiencing language barriers with the staff. A few guests mentioned that the staff's limited English proficiency affected their overall experience. One review highlighted, 'Poor service staff not speaking English.' (Poor service staff not speaking English.)
What Guests Loved
Prime location Beautiful beach Wide range of facilities Friendly staff Engaging activities Multiple pools Variety of dining options Well-equipped fitness center
Common criticisms
Room Quality Service
Rooms & Comfort
Double Room, Land View
- Disability-friendly bathroom
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
Double Room, Side Sea View
- Hairdryer
- Housekeeping
- Number of bedrooms
- Smoke detector
- Room size (sqm)
- Satellite TV
Double Promo Room
- Number of bedrooms
- Housekeeping
- Radio
- TV
- Direct dial telephone
- Hairdryer
Double Room, Land View, Single Use
- Safe
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
Double Room, Side Sea View, Single Use
- Slippers
- 220V power supply
- Cot on demand
- Wake-up service
- Wi-fi
- Disability-friendly bathroom
Double Room, Single Use, Promo
- Centrally regulated air conditioning
- Carpeted floors
- Direct dial telephone
- Wi-fi
- Wheelchair-accessible
- 220V power supply
Family Room, Bunk Bed
- Carpeted floors
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
Family Room, Land View
- Bathroom
- Number of bedrooms
- Smoke detector
- Room size (sqm)
- Satellite TV
- Slippers
Family Room, Side Sea View
- Cot on demand
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
Junior Suite Standard
- Direct dial telephone
- Bathtub
- Shower
- Safe
- Centrally regulated air conditioning
- Carpeted floors
Triple Room, Land View
- Smoking rooms
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
Category scores
Location4.2
Sleep Quality4.2
Rooms4.3
Service4.3
Value4.3
Cleanliness4.4
Facilities
Facilities
24-hour reception 24-hour security Air conditioning in public areas Babysitting serviceFee Bellboy service Car hireFee Currency exchange facilities Dining area Garden Gym Hotel safe Key Collection Late Check-outFee LaunderetteFee Laundry serviceFee Lift access Luggage room Medical serviceFee Multilingual staff Newspaper stand Private beach area Room serviceFee ShopFee Smoke detector Sun terrace SupermarketFee Terrace Towels and bed linen Transfer serviceFee Wheelchair-accessible Wi-fi
Catering
24h dining café Air conditioning in Restaurant Bar Café Highchairs Non-smoking area Poolside snack bar Restaurant Show cooking Smoking area
Entertainment
Children playground Children’s swimming area Entertainment programme for adults Entertainment programme for children Game room Indoor freshwater pool Kids’ club Outdoor freshwater pool Parasols Sun loungers WaterSlides
Health
Hairdressing salonFee MassageFee Sauna Spa centreFee Spa treatmentsFee Steam bath Turkish bath (hamam)
Sports
Aerobics Aqua fit Banana boatingFee Beach volleyball BilliardsFee Bowling alleyFee Canoeing Darts Fitness Jet skiFee Mini golf Pedal boating Table tennis WaterskiingFee Windsurfing
Things to keep in mind
Early Check-inFee No hen/stag or any other parties allowed
Location
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