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From: Riga (RIX)
After: 15 Nov 2026
For: 7 nights
Travellers: 2 Adults
KAPTAN HOTEL 4*

KAPTAN HOTEL 4*

Kaptan Hotel offers a central location in Alanya, making it a convenient choice for those looking to explore the area. However, guests have reported significant issues with room quality and service, which have affected their overall experience. The noise from nearby nightlife venues can be disruptive for light sleepers. While the hotel has potential, it may not be the best choice for those seeking a quiet and hassle-free stay. It is more suited for travelers who prioritize location and are willing to overlook some service shortcomings.

Tripadvisor
3.6 Very good (56 reviews)
KAPTAN HOTEL 4*

KAPTAN HOTEL 4*

Kaptan Hotel offers a central location in Alanya, making it a convenient choice for those looking to explore the area. However, guests have reported significant issues with room quality and service, which have affected their overall experience. The noise from nearby nightlife venues can be disruptive for light sleepers. While the hotel has potential, it may not be the best choice for those seeking a quiet and hassle-free stay. It is more suited for travelers who prioritize location and are willing to overlook some service shortcomings.

Tripadvisor
3.6 Very good (56 reviews)

At a glance

  • Business, Charming

About

Kaftan Hotel: Your Home in the Heart of Istanbul Experience the perfect blend of comfort and culture at Kaftan Hotel, located just a 10-minute walk from Hagia Sophia and the Blue Mosque. Our hotel offers a peaceful retreat with stunning terrace views, a garden, and free Wi-Fi throughout. Our Features: 20 rooms with fully equipped kitchens, LCD TVs, and safes. 24-hour business center, concierge services, and on-site bar. 24-hour airport shuttle (IST/SAW) and train station pick-up (surcharge). Top Landmarks: Hagia Sophia & Blue Mosque: 0. 6 km Basilica Cistern: 0. 7 km Grand Bazaar: 1. 3 km Topkapi Palace: 1. 7 km Stay in the center of Istanbul’s history with all the modern amenities you need. Perfect for business or leisure, Kaftan Hotel ensures a seamless and memorable stay.

KAPTAN HOTEL 4*
Airport17 km
Town centre300 m
Check-in / check-out13:00 / 11:30
Renovated2010

Photos

Why KAPTAN HOTEL 4*?

Location

Guests appreciated the hotel's central location in Alanya, which is convenient for exploring the area. The proximity to local attractions and nightlife was a highlight for many. One guest mentioned, "Honestly, we were looking forward to stay at Kaptan since we had such a great time a few years back." ("Honestly, we were looking forward to stay at Kaptan since we had such a great time a few years back.")

Facilities

The hotel offers a range of facilities including a pool, air conditioning, and free Wi-Fi. Guests found the pool to be a nice feature, especially during the hot weather. However, some guests noted that the pool area could be better maintained.

Common criticisms

Room Quality

Several guests were dissatisfied with the room conditions, particularly regarding the lack of promised amenities. One guest reported being given a room without a balcony despite booking one with a pool view. "The room felt extremely claustrophobic, with little air circulation," they noted. ("The room felt extremely claustrophobic, with little air circulation.")

Service

Service at the hotel received mixed reviews, with some guests experiencing slow and unhelpful staff. One guest mentioned that room service was rude and unresponsive. "You could barely muster out what you wanted before they would hit you with 'okay.' and hang up on you," they shared. ("You could barely muster out what you wanted before they would hit you with 'okay.' and hang up on you.")

Noise

The hotel's location near a nightclub and a cafe with live music was a problem for light sleepers. Guests complained about loud music playing until 3 AM, making it difficult to get a good night's sleep. "If you're a light sleeper or want a quiet night's sleep, this is not the hotel to stay at," one guest advised. ("If you're a light sleeper or want a quiet night's sleep, this is not the hotel to stay at.")

What Guests Loved

  • Central location
  • Proximity to attractions
  • Good facilities
  • Nice pool
  • Free Wi-Fi

Common criticisms

  • Room Quality
  • Service
  • Noise

Rooms & Comfort

Double Room, One Bedroom, One Bathroom

Up to 2 guests

  • 220V power supply
  • Telephone in the bathroom
  • Housekeeping
  • Bathroom
  • Hairdryer
  • TV

Double Room, Sea View, Air Conditioning

Up to 2 guests

  • Wake-up service
  • Hairdryer
  • TV
  • Radio
  • Hi-fi
  • Internet access

Family Room, One Bedroom, Sleeps 4

Up to 4 guests

  • Radio
  • TV
  • Ironing set
  • Hairdryer
  • Fridge
  • Centrally regulated air conditioning

Room, One Bedroom, One Bathroom

Up to 2 guests

  • Shower
  • Individually adjustable air conditioning
  • Safe
  • Wi-fi
  • Wake-up service
  • 220V power supply

Category scores

Location4.4
Sleep Quality4.1
Rooms3.6
Service3.8
Value3.9
Cleanliness4.4

Facilities

Facilities

  • 24-hour reception
  • 24-hour securityFee
  • Air conditioning in public areas
  • Airport Shuttle
  • Babysitting serviceFee
  • Bellboy serviceFee
  • Bicycle hire serviceFee
  • Car hire
  • Car park
  • Clothes dryer
  • Concierge
  • Currency exchange facilities
  • Fireplace
  • Garden
  • Hotel safe
  • LaunderetteFee
  • Laundry service
  • Library
  • Lift access
  • Local and international calls
  • Luggage room
  • Medical serviceFee
  • Mobile phone coverage
  • Multilingual staff
  • Newspaper stand
  • Newspapers
  • Room service
  • Smoke detector
  • Sun terrace
  • Terrace
  • Towels and bed linen
  • Transfer service
  • Wheelchair-accessible
  • Wi-fi

Catering

  • Air conditioning in Restaurant
  • Bar
  • Non-smoking area
  • Restaurant
  • Smoking area

Entertainment

  • TV lounge

Health

  • MassageFee
  • Turkish bath (hamam)

Things to keep in mind

  • Cash Free
  • Identification card at arrival
  • LGTBIQ friendly
  • Non-smoking establishment

Location

Learn more on Tripadvisor
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