About
Nestled within 6 hectares of lush botanical gardens and boasting a 250-meter private beach, this holiday resort offers 258 guestrooms in low-rise blocks. Situated on the Manavgat-Alanya highway, it's a 20-minute drive from the ancient ruins of Side. The bright, colorfully decorated rooms feature air-conditioning and a balcony. Dining options include a main restaurant, snack bar, à la carte restaurant, tea garden, disco bar, and a cozy bar with a fireplace. Guests can enjoy a range of activities, including tennis, swimming, and gym access, along with an internet corner and Wi-Fi in the lobby. A spa offers relaxing massages and treatments. Please note: some outdoor facilities, including the amphitheater, beach bar, pools, and slides, operate seasonally.
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Why MASTER FAMILY CLUB HOTEL 5*?
Staff
Guests frequently praised the staff for their friendliness and professionalism. Many highlighted Dede at the restaurant for his exceptional service and constant smile. The reception staff were also noted for their helpfulness and ability to make arrangements to enhance the holiday experience. "Holiday in the Master Family Club is good, staff very friendly and professional, especially Dede is always smiles and is helpful," one guest mentioned.
Entertainment
The hotel offers a variety of entertainment options that guests enjoyed. The animators were appreciated for keeping guests entertained throughout their stay. Activities like foam parties and swimming pools with slides were particularly popular among families. "The animators took care of the entertainment. Beautiful rooms amazing food," a guest noted.
Beach
The beachfront location was a highlight for many guests, offering both sandy and small stone areas. The beach was described as nice, with convenient access to drinks and lunch food. Families appreciated the beach's suitability for children, with one guest mentioning, "The beach is nice, there's sand (my daughter was happy), and there are stones, but they're small."
Common criticisms
Food
While some guests found the food to be good and tasty, others criticized it for being repetitive and sometimes cold. One guest mentioned that the food was shocking and cold, which was a disappointment. Despite this, some guests appreciated the variety and quality of certain items like coffee and beer. "The food was shocking and cold," a guest complained.
Room Conditions
Guests had mixed feelings about the room conditions, with some noting that the bedding was not changed during their stay. The swim-up rooms were also criticized for lacking privacy and being in the shade. One guest mentioned, "The towels were changed daily but the bedding was the same throughout our stay."
Atmosphere
The atmosphere in certain areas of the hotel, particularly the lobby bar, was not to everyone's liking. Some guests found it too chaotic with children running around, turning it into a playground. This detracted from the experience for those seeking a more relaxed environment. "Not a hotel for people who don’t want to see kids running riot in the bar area," one guest noted.
What Guests Loved
Friendly staff Professional service Exceptional restaurant service Variety of entertainment Beachfront location Family-friendly
Common criticisms
Food Room Conditions Atmosphere
Rooms & Comfort
Category scores
Facilities
Facilities
24-hour reception Air conditioning in public areas Car park Currency exchange facilities Garden Gym Hotel safe Laundry serviceFee Luggage roomFee Medical serviceFee Shop Sun terrace Terrace Towels and bed linenFee Wi-fi
Catering
Air conditioning in Restaurant Bar Highchairs Non-smoking area Poolside snack bar Restaurant Smoking area
Entertainment
Children playground Children’s swimming area Entertainment programme for adults Entertainment programme for children Game room Kids’ club Nightclub Parasols Sun loungers Theatre / auditorium TV lounge
Health
Hairdressing salon MassageFee Sauna Spa treatmentsFee Steam bath
Sports
Aerobics Aqua fit Banana boatingFee Basketball Beach volleyball BilliardsFee Fitness Jet skiFee Tennis Volleyball
Things to keep in mind
Charges for late arrival
Location
